Privacy Policy

Who we are

Deborah Kellaway
Counsellor and Coach


New Horizons Network
Offices to the rear of 417 Lymington Road
BH23 5EN

Our website address is:

What personal data we collect and why we collect it

Contact forms

Through contact forms, we will collect any information you enter, including:

  • Name
  • Email Address
  • Phone Number
  • Any additional comments

We collect this information in order to assess your needs as a current or potential client and to be able to get in touch with you should you request it. We do not use any of your information for marketing purposes.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.


In order to improve the visitor experience on, we collect anonymous data on the total number of visitors, total hits and time visiting the website’s pages, through hosting provider Siteground. The Siteground Privacy Policy can be found here.

Who we share your data with

Anonymous visitor data is collected through Siteground as above. We do not share your personal data with anyone, other than if explicitly requested by you due to your needs (such as, a referral to a suitable therapist, coach or counsellor).

How long we retain your data

If you fill in a form on the website, this information will be used only for the purposes of responding to your enquiry. Information will be kept on record for as long as it takes to resolve your query, up to a maximum of one year.

What rights you have over your data

If you have filled in a form on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Contact information

If you have any queries relating to the data you’ve entered into this website, or this privacy policy, please contact Deborah Kellaway on

Additional information

How we protect your data

This website is protected by SSL encryption, meaning that any data you enter into the website is encrypted to help keep it safe from outside intrusion.